Documents are issued on request
Nothing on this page downloads automatically. This is a static website: there is no document server behind it and the files are deliberately not published for open download. Every document listed below exists and is in current use, but each one is issued by the sales desk so that the version you receive is the version in force on the day you ask for it.
That matters most for the controlled documents. A RoHS declaration is only valid for the production batch it covers, an inspection report belongs to the order it describes, and a supplier audit is shared only with the buyer who commissioned it. Sending a two-year-old PDF automatically would be faster and less useful.
Each Request link below opens either the quotation form or a pre-addressed email with the document name already in the subject line. Add your company name, the destination country and the SKUs or product lines you care about, and the sales desk replies within one business day.
What happens after you request
- We confirm which version of the document is current and send it the same day or the next working day.
- Where a document is specific to a SKU, a production batch or a destination market, we ask which one you need rather than send a generic copy.
- Controlled documents are watermarked with the recipient company name and the issue date so that both sides can tell which revision was supplied.
- If a document does not exist for the line you are buying, we say so and offer the nearest equivalent — usually a factory declaration or a test report.
- Documents can be issued under NDA where the content is commercially sensitive.
What we can send you
Twelve documents covering the commercial, technical and compliance questions that come up between first enquiry and repeat order. Every one is a request rather than a download.
Company Profile
Twelve pages covering registration details, product ranges, sourcing regions, warehouse capacity and the export services we provide from Kwai Chung.
RequestProduct Catalogue & Specifications
The full 2026/27 catalogue: every catalogue line and SKU with its specification, MOQ and production lead time.
RequestProduct Specification Sheets
A one-page datasheet per SKU with dimensions, materials, tolerances, test methods, packing data and HS classification.
RequestRoHS / REACH Declaration Pack
Supplier declarations covering RoHS 3 (EU 2015/863) and REACH SVHC, with factory test reports where they exist for the line.
RequestTest & Inspection Report Sample
An anonymised pre-shipment inspection report to AQL 2.5 showing sampling plan, defect classification, measurements and photographic evidence.
RequestPacking & Labelling Guide
Carton construction, inner packing, label content, barcode rules and pallet configuration for each product family we ship.
RequestShipping Marks Template
Shipping mark layout covering consignee, purchase order, carton numbering, gross and net weight, dimensions and handling symbols.
RequestIncoterms & Payment Terms Summary
Two pages on the Incoterms 2020 rules we trade on, where cost and risk transfer, and the payment structures accepted for each order type.
RequestSupplier Audit Report Sample
An anonymised factory audit covering capability, quality system, capacity, social compliance and the corrective actions agreed with the supplier.
RequestNDA Template
Mutual non-disclosure agreement suitable for drawings, bills of material, pricing and customer information. We are happy to sign your template instead.
RequestQuality Manual Summary
How Vemlora plans inspection: sampling levels, defect classification, traceability, corrective action and the records kept for each order.
RequestHS Code Guidance Note
Indicative HS classifications for the catalogue lines with the description and supporting documents each one needs, for verification by your broker.
RequestDocument register
The same twelve documents, with format, revision date and how to obtain each one. Revision dates move when a document changes; the date shown here is the version currently issued.
| Document | Format | Last revised | How to obtain |
|---|---|---|---|
| Company Profile | 15 October 2026 | Email request, answered within one business day. Request | |
| Product Catalogue & Specifications | 2 November 2026 | Use the quotation form, or email with the lines you want priced. Request | |
| Product Specification Sheets | PDF, per SKU | 2 November 2026 | Email request quoting the SKUs required. Request |
| RoHS / REACH Declaration Pack | PDF, zipped set | 28 October 2026 | Email request, per product line or per SKU. Request |
| Test & Inspection Report Sample | 30 October 2026 | Email request; issued to companies with a live or planned order. Request | |
| Packing & Labelling Guide | 24 October 2026 | Email request, or ask your account contact. Request | |
| Shipping Marks Template | PDF and editable layout | 22 October 2026 | Email request; we will also apply your own artwork to the cartons. Request |
| Incoterms & Payment Terms Summary | 20 October 2026 | Email request, or see Pricing & Terms and Shipping & Payment. Request | |
| Supplier Audit Report Sample | 26 October 2026 | Email request; full audits are released only to the commissioning buyer. Request | |
| NDA Template | PDF and DOCX | 13 October 2026 | Email request; signed copies returned the same day where possible. Request |
| Quality Manual Summary | 18 October 2026 | Email request, or see the Quality & Compliance page. Request | |
| HS Code Guidance Note | 5 November 2026 | Email request, quoting the products and the destination country. Request |
Your enquiry is sent straight to our sales team at info@vemlora.shop. We reply within one business day — for urgent matters call +852 8201 8273.
What travels with a shipment, and what we keep
Two different sets of paperwork: the documents that must accompany the goods, and the records we retain afterwards for warranty, audit and tax purposes.
Documents in every shipment
- Commercial invoice and packing list, showing line quantities, HS codes, net and gross weights and declared values.
- Bill of lading, sea waybill or air waybill naming the consignee shown on the invoice.
- Certificate of origin where the destination or your letter of credit requires one.
- RoHS 3 and REACH SVHC declaration pack for the electronics and hardware lines.
- Pre-shipment inspection report, where an inspection was ordered.
- Fumigation or heat-treatment certificate and ISPM 15 mark for wooden packing and pallets.
- Cargo insurance certificate, where cover was arranged through us at 110 % of invoice value.
Special documents — chamberised certificates, consular legalisation, halal or food-contact declarations, dangerous-goods paperwork — are arranged per destination and quoted separately, because the lead time and cost vary widely by consulate.
Retention schedule
| Record | Retained for | Format |
|---|---|---|
| Commercial invoice, packing list, purchase order and payment records | 7 years | Electronic PDF, with scanned originals |
| Bill of lading, air waybill, certificate of origin and customs entries | 7 years | Electronic PDF; original bill of lading released to the buyer |
| Supplier RoHS / REACH declarations and factory test reports | Life of the supply relationship plus 3 years | Electronic, indexed by SKU |
| Inspection reports, inspection photographs and corrective action plans | 5 years | Electronic, per order reference |
| Quotations, correspondence and approved specifications | 3 years | Electronic, per customer account |
| Golden and reference samples | 24 months after the last shipment of the part | Physical, held at the factory and in Kwai Chung |
Why seven years
Commercial and customs records are kept for at least seven years, consistent with the record-keeping requirement for business records under Hong Kong's Inland Revenue Ordinance (Cap. 112, section 51C). The same period covers the warranty life of every product we ship and the limitation period for most contractual claims.
How records are held
Documents are stored electronically, indexed by customer account and order reference, with the original bills of lading retained until they are released to the buyer or the bank. Access is limited to the staff who handle the account, and copies are released to third parties only with your written instruction or where a customs authority requires them.
Getting a copy later
If you need a duplicate invoice, packing list, certificate or inspection report from a past shipment, email the order reference or the commercial invoice number. Copies are issued within one business day at no charge; chamberised or legalised re-issues carry the consulate fee at cost.
Request a document pack
Tell us which company you are, where the goods are going and which documents you need. If you are unsure which pack applies, choose the closest option and describe the requirement in the notes field rather than selecting everything.
What to include in a request
- Registered company name and the country of import
- The product line, SKU or drawing number the documents relate to
- Whether the documents are for a tender, a customs query or internal approval
- Any format requirement — signed and stamped, chamberised, or in a specific language
- A deadline, if a submission date is fixed
Response times
- Standard PDF documents: same day or next working day
- Batch-specific declarations or test reports: one to two working days, because the factory has to confirm the batch
- Chamberised or legalised documents: three to seven working days plus consulate fees
- Signed NDAs: usually the same working day
Prefer to talk it through?
The sales desk can walk you through which documents your destination actually requires, and which are optional. Reach us on +852 8201 8273 or at info@vemlora.shop. Registered office: Workshop 251, 3/F, Join-In Hang Sing Centre, Kwai Chung, Hong Kong.
Need a quotation within 24 hours?
Send us your product list, target specification or bill of materials. Our Hong Kong sales desk replies with pricing, lead time and shipping options within one business day.